Anass User
@anassuser
Site Reliability Engineer focused on AWS/Kubernetes reliability, observability, and automated incident response for mission‑critical systems.
IndiaWhat I'm looking for
I’m a Site Reliability Engineer with 4+ years of experience designing, automating, and operating production cloud-native platforms across Banking, Payments, Telecom, and Cybersecurity domains.
I manage mission-critical AWS and Kubernetes infrastructure, monitoring 20+ services with Prometheus and Grafana, and using ELK/OpenSearch and CloudWatch to maintain high availability and strong visibility into CPU, memory, disk, and application health.
I improve reliability and operational excellence by defining SLIs/SLOs/error budgets, leading incident response with RCA, reducing MTTR by 30% through actionable alerts and well-documented runbooks, and automating deployments and operations with Terraform, CI/CD tooling, and scripting.
Experience
Work history, roles, and key accomplishments
Site Reliability Engineer 2
Zeta
Jun 2026 - Present (1 month)
Managed production cloud-native banking and payment platform infrastructures on AWS and Kubernetes. Monitored environments with Prometheus, Grafana, ELK/OpenSearch, and CloudWatch; automated operations using Terraform and Shell/Python scripts with CI/CD for Kubernetes-based microservices.
Site Reliability Engineer
Cleartrail Technologies Pvt Ltd
Aug 2023 - May 2026 (2 years 9 months)
Designed and operated mission-critical cloud-native services across banking, payments, and telecom domains. Built Prometheus and Grafana dashboards, defined SLIs/SLOs and error budgets, reduced MTTR by 30% with improved alerts and incident triage, and troubleshot Kubernetes workloads using kubectl.
Software Engineer
Softtek India Pvt Ltd
Apr 2022 - Apr 2023 (1 year)
Supported production workloads for FinancialVision (Loan Origination System) and automated Linux patching/configuration management with Ansible. Built and maintained CI/CD pipelines to build, test, containerize, and deploy to AWS EKS, and developed Shell scripts for node health checks and resource monitoring.
Education
Degrees, certifications, and relevant coursework
Avanthi Institute of Engineering and Technology
Mechanical engineering
2019 -
Studied Mechanical engineering at Avanthi Institute of Engineering and Technology starting in 2019 in Visakhapatnam, India.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Skills
Interested in hiring Anass?
You can contact Anass and 90k+ other talented remote workers on Himalayas.
Message AnassGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
