Anas Sadiki
@anassadiki
I support customers and peers through clear multilingual communication and technical troubleshooting.
MoroccoWhat I'm looking for
I've supported English-speaking John Lewis customers at Foundever with order tracking, returns, refunds, and financial adjustments in a high-volume environment.
I'm currently studying Digital Infrastructure at OFPPT, focusing on systems, networks, troubleshooting, and virtual environment deployment. I work with VMware Workstation, VirtualBox, Windows, and Linux navigation at a beginner level.
As a Student Ambassador for Digital Infrastructure, I serve as a peer liaison, support departmental initiatives, and help orient students. I also represented Mohammed V University in cross-cultural exchanges, facilitating discussions and presenting university programs in English.
With a BA in English Linguistics and fluent English, I bring patient instruction, active listening, intercultural adaptability, and clear written and verbal communication to customer support, language instruction, and entry-level technical administration roles.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Foundever
Supported English-speaking customers with order tracking, return processing, and financial adjustments. Resolved complex inquiries while adhering to quality and compliance standards.
Education
Degrees, certifications, and relevant coursework
OFPPT
Diplôme en Infrastructure Digitale, Digital Infrastructure
Activities and societies: Student Ambassador for the Digital Infrastructure track, serving as a peer liaison and assisting with departmental initiatives.
Pursuing a Diplôme en Infrastructure Digitale with a focus on network administration, system troubleshooting, and virtual environment deployment.
Mohammed V University
Bachelor of Arts, English Linguistics
Activities and societies: Cultural Ambassador, representing the university in cross-cultural exchange initiatives and facilitating discussion groups.
Bachelor of Arts in English Linguistics with a focus on phonetics, syntax, language acquisition models, and academic writing.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Job categories
Skills
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