Looking for a job

Ana User

@anasainz

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I’m an operations professional with 8+ years of experience coordinating operations, projects, and multiple priorities.

Mexico

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What I'm looking for

I'm looking to bring my operations experience to meaningful work with an international, mission-driven organization where reliable coordination and strong day-to-day execution help turn important goals into results.

I've supported property operations at Mr. W across a portfolio of approximately 60 properties, coordinating property managers, maintenance personnel, housekeeping teams, schedules, workloads, and improvement projects.

Across property management and hospitality, I've kept daily operations organized through vendor coordination, reporting, reservations, stakeholder communication, and fast adoption of systems including Hostify, Tokeet, Cloudbeds, Little Hotelier, and Zavia.

Experience

Work history, roles, and key accomplishments

Zone Manager - Property Operations

Mr. W

Jan 2025 - Jan 2026 (1 year)

Supported operations across a portfolio of approximately 60 properties, coordinating property managers, maintenance, and housekeeping teams. Managed schedules, maintenance initiatives, and operational priorities while adapting to a new property management system.

Operations Management Portfolio Management Workflow Coordination Vendor coordination Property Management Systems Team Coordination Problem Solving

Property Manager

Mr. W

Jan 2022 - Jan 2025 (3 years)

Coordinated daily operations for a portfolio of 28 properties, managing maintenance requests, preventive maintenance, and property improvement projects. Oversaw renovation projects and coordinated vendors, contractors, and housekeeping teams.

Property Management Maintenance Coordination Vendor Management Project Coordination Operations Management Stakeholder Communication

Concierge

Hotel Panacea

Jan 2021 - Jan 2022 (1 year)

Coordinated guest services, reservations, and operational support activities. Maintained communication across departments to ensure smooth daily operations and managed reporting and administrative records.

Guest Service Reservation Management Operations Coordination Reporting

Front Desk Receptionist

Hotel Bardo & Una Vida

Jan 2018 - Jan 2021 (3 years)

Managed front desk operations, reservations, and guest support. Coordinated with housekeeping, maintenance, and operations teams, and maintained reports and administrative records.

Front Desk Operations Reservation Management Guest Support Coordination

Office Assistant

Baldes Gerüstbau GmbH

Jan 2015 - Jan 2016 (1 year)

Supported administrative operations, filing, scheduling, and data entry. Coordinated travel arrangements and client meetings, and assisted English-speaking clients with daily business communications.

Administrative Support Scheduling Data Entry Travel Coordination Client Communication