Ana Pinto
@anapinto
Passionate HR professional with expertise in recruitment and administration.
What I'm looking for
My name is Ana Pinto, and I am an HR professional based in Portugal with a strong passion for understanding people's behavior and driving impactful changes within organizations. My academic background in Social Work has equipped me with the skills necessary to navigate the complexities of human resources effectively. Currently, I am pursuing a postgraduate degree in HR Management, which complements my hands-on experience in the field.
Over the past two years, I have worked in various HR roles, including recruitment and administrative functions, where I managed core HR processes such as onboarding, payroll, benefits administration, and employee relations. My recent position at SIXT has allowed me to support HR operations across multiple European countries, significantly improving ticket resolution efficiency. I thrive in remote work environments and am eager to find opportunities that foster professional growth in an international setting.
Experience
Work history, roles, and key accomplishments
Coordinador People Administration and Systems Support
SIXT
Sep 2023 - Present (1 year 8 months)
As part of the First Level Support Team, I provide ticketing support across Europe and India, manage personnel actions in Workday, and drive continuous improvement in HR processes. My efforts have significantly reduced ticket volume for 2nd Level Support.
Human Resources Trainee
Premium Green Mail
Apr 2023 - Jan 2024 (9 months)
Conducted recruitment and selection processes, including job ad creation and interviews. Managed administrative HR tasks such as employee records and support for HR-related inquiries.
HR and Finance Assistant
MJV Technology & Innovation
Jan 2024 - Oct 2023 (-1 years 9 months)
Supported HR functions by managing employee records, drafting contracts, and assisting with payroll verification. Also handled administrative tasks including invoicing and procurement tool monitoring.
Education
Degrees, certifications, and relevant coursework
Oxford Home Study College
Certificate, Human Resources
2022 - 2022
Completed a course in Recruitment Skills, enhancing knowledge and practical skills in the recruitment process.
Udemy
Certificate, Human Resources
2021 - 2021
Completed a course in Administrative HR for Beginners, gaining foundational knowledge in administrative HR functions.
ISCTE - University Institute of Lisbon
Bachelor's Degree, Social Work
2016 - 2019
Completed a Bachelor's Degree in Social Work, focusing on understanding people's behavior and driving significant changes in various contexts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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