At Tata Starbucks, I managed store operations at Starbucks Mall Road, Mussoorie. I handled inventory and sales, maintained store licenses and audits, and managed payroll and schedules.
I also led promotional cascades and prepared for events and big days. I worked with a team of five and supported team coaching and performance development.
As a Store Management Trainee at Tata Starbucks, I handled customer interactions and process coordination, maintained reports and records, and worked to drive sales and operational goals. My work helped elevate the customer experience and encourage repeat business.
At Taj Falaknuma Palace, I received training in catering sales, food and beverage service and production, accommodation operations, and front office operations. I have a B.Sc. in H&HA from IHM Lucknow and am pursuing an MBA from Manipal University, Jaipur.
