I've supported clients at Lapo Microfinance Bank by resolving enquiries, maintaining confidential records, updating account details, and assisting with account opening, closing, and maintenance.
I also investigate account and transaction issues, support regulatory compliance, and assist with management reports.
Previously at Halo Credit Limited, I identified qualified leads through outbound calls, built client relationships, addressed product enquiries, and kept CRM records accurate and organized.
My experience at Tessy Lingerie strengthened my customer needs assessment, negotiation, relationship-building, and sales communication. I bring a friendly, professional approach to customer service, administrative support, and fast-paced office operations.
