At Capgemini, I handle collections for the FedEx project across Oman, UAE, and Jordan. I contact customers, follow up on payments, and send account statements and notices.
At Sutherland, I worked on billing and cash application for the Aetna insurance project. I generated bills and rebills, updated renewal rates, and applied payments to invoices using customer remittance details.
At Accenture, I worked on exceptional VAT and duty invoice billing for the TNT project. Across these roles, I’ve also prepared governance decks, DTPs, and root cause analyses when required.
