Ana Maria Uribe Ramirez
@anamariauriberamirez
I streamline executive operations, workflows, and client experiences for remote leadership teams.
What I'm looking for
At CGX Financial Group and Cimato Insurance/CGX Virtual Solutions, I manage executive calendars, inboxes, priorities, and cross-functional workflows for remote US-based operations across multiple time zones.
I turn high-level priorities into organized daily execution by building SOPs, documentation systems, and workflow processes that strengthen continuity, communication, and team alignment.
My operations background includes leading client experience at MD Makeup Studio, store operations at Massimo Dutti, and guest experience workflows at Hotel 101 Park House Suites & Spa.
I also bring hands-on luxury beauty consulting experience, managing premium client relationships, appointments, follow-up, and retention through thoughtful, high-touch service in English and Spanish.
Experience
Work history, roles, and key accomplishments
Executive Assistant & Operations Partner
CGX Financial Group
Feb 2024 - Present (2 years 8 months)
• Mastered complex executive calendars, scheduling, and prioritization across multiple time zones for fast-paced remote operations.
• Spearheaded inbox and communication management, ensuring timely follow-ups, organization, and executive efficiency.
• Coordinate cross-functional workflows and operational processes to support daily business continuity and team alignment.
• Designed and implemented
Executive Assistant Operations
Cimato Insurance / CGX Virtual Solutions
Feb 2023 - Present (3 years 8 months)
Manage executive calendars, inbox coordination, scheduling, and prioritization across multiple time zones for remote US-based operations. Coordinate workflows, operational follow-ups, and communication between executives, clients, and cross-functional teams. Develop and maintain SOPs, documentation systems, and organizational processes to improve operational efficiency. Support leadership with tas
Independent Beauty Consultant
Independent Luxury Beauty Consultant
Mar 2021 - Present (5 years 7 months)
Managed personalized luxury client experiences and long-term customer relationships within the beauty industry. Oversaw scheduling, appointment coordination, customer communication, and client follow-up. Maintained independent business organization, operational coordination, and premium customer service standards.
Luxury Beauty Consultant
Freelance | Self-Employed
Jul 2017 - Present (9 years 3 months)
Acted as an independent consultant managing end-to-end business operations, high-touch client relationships, and personalized retention strategies for a premium portfolio.
• Managed personalized client experiences and consultations within the luxury beauty industry, building long-term customer relationships and trust.
• Oversaw appointment coordination, client communication, scheduling, and servic
Operations & Client Experience Manager
MD Makeup Studio
May 2019 - Mar 2021 (1 year 10 months)
• Managed daily business operations, scheduling, client coordination, and team organization within a customer-focused environment.
• Oversaw workflow management and operational logistics to ensure smooth day-to-day operations and high-quality client experiences.
• Coordinated appointments, customer communication, and administrative processes while maintaining strong service standards.
• Supported
Retail Store Manager
Trade Alliance Corporation - Massimo Dutti
Jan 2018 - May 2019 (1 year 4 months)
• Orchestrated daily store operations, inventory logistics, and a high-performing team within a premium retail environment, consistently meeting operational standards and customer satisfaction KPIs.
• Managed operational processes, scheduling, inventory coordination, and daily workflow execution to maintain efficiency and service quality.
• Delivered premium client experiences while supporting sal
Experience Design Manager
Hotel 101 Park House Suites&Spa
Jan 2017 - Jan 2018 (1 year)
• Managed guest experience operations and coordinated service workflows to ensure high-quality client satisfaction and operational efficiency.
• Oversaw scheduling, customer communication, and cross-functional coordination in a hospitality-focused environment.
• Supported operational organization and service improvement initiatives to enhance overall guest experience.
• Maintained strong attention
Design Manager
Suites 101 Park House
Jan 2017 - Jan 2018 (1 year)
Managed guest experience operations, scheduling coordination, and customer service workflows in a hospitality-focused environment. Supported operational organization and service improvement initiatives.
Project Director & Client Relations Coordinator
Diseño industrial promocional DIPRO SAS
Jul 2016 - Jun 2017 (11 months)
• Coordinated client relationships and business development initiatives for key accounts within a project-based commercial environment.
• Managed communication throughout pre-sales, sales, and post-sales processes, ensuring strong client follow-up and relationship continuity.
• Oversaw project coordination and client needs assessment to support successful execution and customer satisfaction.
• Mai
Junior Commercial Advisor
Contract S.A
Feb 2015 - Jul 2015 (5 months)
• Advised corporate clients on workspace and interior solutions tailored to their operational and organizational needs.
• Built and maintained strong client relationships through consultative communication and customer-focused support.
• Assisted businesses in identifying functional and productive office environment solutions aligned with their goals.
• Supported sales processes, client communicat
Education
Degrees, certifications, and relevant coursework
Universidad Sergio Arboleda
Marketing
Universidad Sergio Arboleda
Marketing Course
Pontificia Universidad Javeriana
Industrial and Product Design
Pontificia Universidad Javeriana
Industrial Design
Universidad Sergio Arboleda
CURSO DE INVESTIGACIÓN DE MERCADOS
2013 - 2013
Universidad Sergio Arboleda
Course, Marketing
2013 - 2013
Completed a course in market research, gaining skills in data analysis and consumer insights.
Universidad Sergio Arboleda
Course, Marketing
Studied marketing, gaining knowledge in market analysis and consumer behavior.
Universidad Sergio Arboleda
Course, Marketing
Completed a marketing course, gaining skills in market research and strategy.
Pontificia Universidad Javeriana
DISEÑO INDUSTRIAL
2009 - 2014
Pontificia Universidad Javeriana
Bachelor's Degree, Industrial Design
2009 - 2014
Pursued a degree in Industrial Design, focusing on product design and development.
Pontificia Universidad Javeriana
Bachelor's Degree, Industrial Design
Studied Industrial and Product Design, focusing on design principles and product development.
Pontificia Universidad Javeriana
Bachelor's Degree, Industrial Design
Studied Industrial Design, focusing on design and product development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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