Ana Maria Uribe Ramirez

• Mastered complex executive calendars, scheduling, and prioritization across multiple time zones for fast-paced remote operations.
• Spearheaded inbox and communication management, ensuring timely follow-ups, organization, and executive efficiency.
• Coordinate cross-functional workflows and operational processes to support daily business continuity and team alignment.
• Designed and implemented

Manage executive calendars, inbox coordination, scheduling, and prioritization across multiple time zones for remote US-based operations. Coordinate workflows, operational follow-ups, and communication between executives, clients, and cross-functional teams. Develop and maintain SOPs, documentation systems, and organizational processes to improve operational efficiency. Support leadership with tas

Managed personalized luxury client experiences and long-term customer relationships within the beauty industry. Oversaw scheduling, appointment coordination, customer communication, and client follow-up. Maintained independent business organization, operational coordination, and premium customer service standards.

Acted as an independent consultant managing end-to-end business operations, high-touch client relationships, and personalized retention strategies for a premium portfolio.
• Managed personalized client experiences and consultations within the luxury beauty industry, building long-term customer relationships and trust.
• Oversaw appointment coordination, client communication, scheduling, and servic

• Managed daily business operations, scheduling, client coordination, and team organization within a customer-focused environment.
• Oversaw workflow management and operational logistics to ensure smooth day-to-day operations and high-quality client experiences.
• Coordinated appointments, customer communication, and administrative processes while maintaining strong service standards.
• Supported

• Orchestrated daily store operations, inventory logistics, and a high-performing team within a premium retail environment, consistently meeting operational standards and customer satisfaction KPIs.
• Managed operational processes, scheduling, inventory coordination, and daily workflow execution to maintain efficiency and service quality.
• Delivered premium client experiences while supporting sal

Managed guest experience operations, scheduling coordination, and customer service workflows in a hospitality-focused environment. Supported operational organization and service improvement initiatives.

• Managed guest experience operations and coordinated service workflows to ensure high-quality client satisfaction and operational efficiency.
• Oversaw scheduling, customer communication, and cross-functional coordination in a hospitality-focused environment.
• Supported operational organization and service improvement initiatives to enhance overall guest experience.
• Maintained strong attention

• Coordinated client relationships and business development initiatives for key accounts within a project-based commercial environment.
• Managed communication throughout pre-sales, sales, and post-sales processes, ensuring strong client follow-up and relationship continuity.
• Oversaw project coordination and client needs assessment to support successful execution and customer satisfaction.
• Mai

• Advised corporate clients on workspace and interior solutions tailored to their operational and organizational needs.
• Built and maintained strong client relationships through consultative communication and customer-focused support.
• Assisted businesses in identifying functional and productive office environment solutions aligned with their goals.
• Supported sales processes, client communicat

Pursued a degree in Industrial Design, focusing on product design and development.

Completed a course in market research, gaining skills in data analysis and consumer insights.

Studied marketing, gaining knowledge in market analysis and consumer behavior.

Completed a marketing course, gaining skills in market research and strategy.

Studied Industrial Design, focusing on design and product development.

Studied Industrial and Product Design, focusing on design principles and product development.