Open to opportunities

Mauricio Gomez

@mauriciogomez3

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Client and investor relations specialist who delivers operations support and client experiences.

Colombia

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What I'm looking for

I’m looking for remote roles in U.S. time zones where I can support sales and leadership through client coordination, CRM-based follow-up, and scheduling—while delivering smooth, multicultural client experiences and continuous process improvement.

I’m a results-driven operations and client support professional with 8+ years of experience across business management, executive support, hospitality, and international client coordination. I manage projects and daily operations independently while coordinating with vendors, teams, and clients across time zones.

In my recent roles, I’ve worked as a Client & Investor Relations Coordinator, identifying and qualifying prospective international investors for Miami real estate opportunities and matching client requirements to investment properties. I also coordinate and schedule client meetings for senior brokers to advance the sales process.

I bring hands-on executive and administrative coordination experience, including CRM systems, Google Calendar, and Google Workspace, and I’m known for organizing workflows, supporting sales and leadership teams, and maintaining clear English/Spanish communication. In fast-paced, multicultural remote environments, I deliver excellent client experiences and contribute through process improvement.

Experience

Work history, roles, and key accomplishments

Client & Investor Relations Coordinator

Sigona Luxury Group (Real Estate)

Jan 2024 - Jan 2026 (2 years)

Identify and qualify prospective international investors for Miami real estate opportunities by gathering requirements and matching them with suitable properties. Coordinate and schedule meetings for senior brokers to advance the sales process.

CRM Data Entry Scheduling Spanish

Client Intake Coordinator

The Guardian Group (Legal Support Services)

Jan 2024 - Jan 2026 (2 years)

Manage client relationships and support partner law firms by coordinating outreach to clients eligible for SIBTF benefits. Screen eligibility, gather case information, and organize documentation for legal hand-off.

Client Relationship Management Record keeping Process Improvement

Sales Support & Client Intake Coord

Vexden (Heavy Machinery Parts)

Jan 2024 - Jan 2026 (2 years)

Serve as the first point of contact for U.S. clients requesting heavy machinery parts, capturing technical part specifications and client requirements in English. Relay documented requests to the sales team to support quoting and order fulfillment.

Heavy Machinery Parts Support CRM Systems order fulfillment

Founder & CEO

Crustpizza (Delivery)

Jan 2024 - Jan 2025 (1 year)

Launched and operated a delivery business remotely, designing company policy, strategy, and vision. Coordinated suppliers, managed inventory, handled financial tracking, and built strong customer relationships.

Business Operations Supplier Coordination Inventory Management Customer Relationship Management Remote Operations Microsoft Office

Guest Services

Four Seasons Hotel Miami – Brickell

Jan 2023 - Jan 2025 (2 years)

Delivered high-end hospitality service to ensure an excellent guest experience. Managed relationships with international guests, resolved issues, and collaborated across teams.

Guest Experience Hospitality International Guest Support Issue Resolution

Executive Assistant to the CEO

Surtigangas

Jan 2018 - Jan 2020 (2 years)

Supported the CEO with vendor management and inventory control while driving process improvement. Helped organize teams and maintain key client and supplier relationships.

Executive Administrative Support Vendor Management Inventory Control Process Improvement Team Coordination

Founder & CEO

Remates

Jan 2016 - Jan 2018 (2 years)

Founded and ran a low-cost retail store focused on accessibility and customer satisfaction. Managed supplier agreements, cash flow, customer relationships, and led the company’s strategy and vision.

retail management Cash Flow Management Customer Relationship Management Business Leadership