Looking for a job

Ana Lantigua

@analantigua

Customer service representative at Lorco Petroleum scheduling waste oil removal services and supporting customers by phone.

United States

Message

What I'm looking for

I'm seeking a position where I can apply my skills and experience in problem-solving, process analysis, and team collaboration.

At Lorco Petroleum, I answer inbound calls and schedule services for waste oil removal.

At MCI Property Management, I handled tenant certification, selection, recertification, and applications. I also obtained supporting documents and updated construction and development calendars using project management software.

At Mack & Gil, LLC., I prepared and reviewed pleadings and client letters, and processed 30 cases weekly across municipal, criminal, family, and bankruptcy matters.

Experience

Work history, roles, and key accomplishments

Current

Customer Service

Current

Lorco Petroleum

Feb 2026 - Present (9 months)

Answer inbound calls to schedule services for waste oil removal.

Customer Service & Administration

One Family Fund

Mar 2024 - Sep 2024 (6 months)

Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence. Maintained confidential employee records and provided training to new employees on company policies and procedures.

Scheduling Correspondence Confidentiality Training Office Equipment Software Tools

Customer Service & Exec. Assistant

MCI Property Management

Apr 2023 - Mar 2024 (11 months)

Obtained required documentation and updated construction/development calendars. Responsible for tenant certification, selection, recertification, and applications.

Buildium Microsoft Office Project Management Certification

Human Resources Assistant

Sparc Group

Sep 2022 - Apr 2023 (7 months)

Verified I-9 forms for multiple brands and reconciled them with employee records in Ceridian software. Processed employment verification and monthly audits for new or rehired employees.

I 9 Verification Ceridian Employment Verification Audit

Loan Signing Agent

Notarial Apex, LLC

Mar 2019 - Sep 2022 (3 years 6 months)

Served as a loan signing agent, handling notarial duties for loan documents.

Office Manager

Mack & Gil, LLC

Nov 2015 - Jul 2018 (2 years 8 months)

Prepared and reviewed documents, including pleadings and client letters. Processed 30 cases weekly spanning municipal, criminal, family, and bankruptcy matters.

Document Review Case Processing Legal Documentation

Education

Degrees, certifications, and relevant coursework

Rutgers Business School

Bachelor of Science, Supply Chain Management

Completed 110 credits towards a Bachelor of Science in Supply Chain Management, with relevant coursework in logistics, procurement, and global supply chain strategy.