Ana Iturbe
@anaiturbe
I build trusted customer relationships across onboarding, reservations, billing, and post-sale support.
MexicoWhat I'm looking for
At Our World Energy, I guide U.S.-based homeowners through the post-sale journey, coordinating Sales, Engineering, Operations, and Installation teams from permitting through installation. I build customer confidence through proactive communication, personalized support, and consultative resolution of complex concerns.
I've also supported patients at TTEC, delivered reservation experiences across Marriott International properties, and managed domestic and international accounts receivable at Nuevos Comienzos. Across hospitality, healthcare, financial services, and renewable energy, I bring bilingual service, accurate documentation, billing resolution, and a strong focus on positive customer outcomes.
Experience
Work history, roles, and key accomplishments
New Client Advocate
Our World Energy
Mar 2025 - Present (1 year 5 months)
Serves as primary point of contact for U.S.-based customers throughout the post-sale journey, ensuring seamless onboarding and project experience. Coordinates Sales, Engineering, Operations, and Installation teams to achieve project milestones efficiently.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional Autónoma de México
Bachelor of Laws, Law
Completed coursework for a Bachelor of Laws degree at the Universidad Nacional Autónoma de México.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
Skills
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