Open to opportunities

Anahi Delgado

@anahidelgado

Message

Dental receptionist and AR specialist with 4+ years improving clinic operations and patient experience.

United States

Message

What I'm looking for

I’m looking to grow in a fast-paced dental practice where I can manage front-office/AR, streamline scheduling and insurance processing, and deliver excellent patient care while maintaining strict HIPAA and compliance.

I’m a dedicated dental professional with over four years of experience across dental assisting and management-focused front-office roles. I’ve built strong outcomes by managing patient scheduling, check-in/check-out, treatment coordination, and accurate electronic records while maintaining HIPAA compliance and protecting confidential information.

In AR and reception work, I verify dental insurance eligibility and pre-authorizations, review Explanation of Benefits, follow up on outstanding claims and denials, and resubmit corrected paperwork as needed. I also bring results-driven customer service, bilingual communication in English and Spanish, and hands-on clinical readiness—from chairside assisting to infection control and X-ray/radiology safety—so patient care and practice efficiency move forward together.

Experience

Work history, roles, and key accomplishments

Current

Dental Receptionist AR

Current

American Dental Companies

Feb 2024 - Present (2 years 4 months)

Managed patient scheduling and front-office check-in/out using Denticon while verifying insurance eligibility, benefits, and pre-authorizations. Followed up on insurance claims and denials, reviewed EOBs, updated patient records, and maintained HIPAA-compliant accounts receivable activity.

Denticon Claims Follow Up EOB Review HIPAA compliance Scheduling Accounts Receivable Microsoft Excel Google Workspace

Dental Assistant/Office Admin

Desert Valley Pediatric Dentistry

May 2022 - Jan 2024 (1 year 8 months)

Coordinated employee and patient schedules to improve appointment efficiency while performing detailed benefits and coverage verification for PPO, HMO, and AHCCCS plans. Achieved the highest number of new patients for three consecutive months, supported inventory management, and maintained strong infection control and patient satisfaction.

Scheduling Benefits Verification PPO HMO AHCCCS Patient Relations Inventory Management Office Administration Infection Control Customer Service Problem Solving

Dental Assistant

Legacy Dental

Oct 2021 - May 2022 (7 months)

Provided chairside assistance during dental procedures including fillings, crowns, root canals, extractions, and sedations. Prepared sterilized treatment rooms, operated dental equipment, supported patient education on procedures and oral hygiene, and implemented cost-effective supply management.

Chairside Assisting Procedural Support Patient Education Infection Control Supply Management