Pawan k

I am a detail-oriented operations professional with four years of experience across banking operations, retail management, and team leadership. I consistently drive workflow improvements and maintain high accuracy in high-stakes environments.

As an Operations Manager, I improved resource allocation and service delivery by refining team workflows and implementing customer-handling protocols that reduced escalations. I synthesize operational data into management reports to support strategic decisions.

In retail, I directed end-to-end store operations, led sales teams to improve customer engagement, and maintained sales and inventory records to minimize discrepancies. In banking, I executed high-volume cash operations with a record of zero discrepancies and ensured compliance through careful documentation and audits.

I hold certifications in Product Management, Data Analysis, and HR Management, and I am pursuing a BCA (expected 2026). I am seeking a Product Management role where I can apply workflow optimization, basic data analysis, and problem-solving to improve product efficiency and outcomes.