At Foundever, I handle customer inquiries about accounts and transactions in the Fraud Department. I verify customer identities using established security procedures and document interactions.
I contribute to detecting fraudulent cases by analyzing information and applying security protocols, and I collaborate with the investigations team to follow up on cases.
At Farmacias Arrocha, I processed payments, handled cash, and assisted customers with product questions. I’m studying Bilingual Executive Communication at Universidad Tecnológica de Panamá and have C2 English proficiency.
