Open to opportunities

Amy Ross

@amyross

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Experienced cocktail server and kitchen leader delivering high-volume, guest-first service.

United States

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What I'm looking for

I’m looking for a high-volume hospitality team where I can deliver guest-first service, strengthen my mixology and culinary skills, and grow through leadership opportunities in service, prep, and kitchen operations.

I’m a hospitality professional who combines guest-focused service with strong kitchen operations experience. As a cocktail server, I deliver exceptional service in a nationally recognized high-volume environment and deepen my craft through BarSmarts certification.

I also bring hands-on food service leadership from prep and expo support to sous chef and shift leadership. I maintain food safety and quality control, manage inventory rotation to minimize waste, train employees, coordinate banquets and seasonal menus, and handle POS and cash management with confidence.

Experience

Work history, roles, and key accomplishments

Current

Cocktail Server

Current

Bitter & Twisted Cocktail Parlour

Mar 2023 - Present (3 years 4 months)

Delivered exceptional guest experiences in a high-volume cocktail bar. Developed mixology knowledge via BarSmarts certification and managed cash handling during peak hours.

Customer Service Mixology BarSmarts Basic Certification Cash Handling Multitasking High Volume

Cook / Prep / Expo

Larder + The Delta

Jan 2022 - Apr 2023 (1 year 3 months)

Prepared ingredients and assisted chefs in a farm-to-table kitchen. Maintained food safety and quality standards while coordinating food running and expo operations.

Food Preparation Food Safety Kitchen Organization Quality Control Expo

Sous Chef

FOUND:RE Hotel Restaurant

Mar 2021 - Jan 2022 (10 months)

Oversaw banquet meal preparation and kitchen operations in a fast-paced environment. Managed inventory rotation to minimize food waste and trained employees on seasonal menus.

Kitchen operations Banquet Service Training Seasonal Menu Support

Shift Leader

Thirsty Lion Gastropub & Grill

Jan 2021 - Nov 2021 (10 months)

Led grill and expo operations in a high-volume restaurant. Maintained food quality standards, monitored employee productivity, and handled closing procedures and safety compliance.

Team Leadership Expo Safety Compliance

Assistant Manager

Einstein Bros. Bagels

Feb 2017 - Apr 2020 (3 years 2 months)

Managed store operations with a focus on customer service leadership. Oversaw inventory, deposits, catering preparation, and employee supervision, and handled financial reconciliation and cash management.

Team Leadership Inventory Management Cash Management Financial Reconciliations POS systems