AKAmy Kruse
@amykruse
Global transformation leader driving enterprise change across people systems.
ZimbabweWhat I'm looking for
I am a global transformation leader with a proven track record in driving enterprise change across people systems, workforce technologies, and enterprise applications. My expertise lies in building architecture, teams, and delivery models that unlock scale, insight, and seamless employee experiences. I excel at setting long-range strategy and mobilizing cross-functional execution, leveraging deep expertise in platforms like Workday, Dayforce, UKG, ADP, and Databricks.
Throughout my career, I have been trusted by executive leadership across HR, Finance, Technology, and Operations to unify fragmented systems, establish governance, and translate complexity into aligned, data-driven solutions. I lead with clarity in ambiguity, evolving operating models to match organizational scale and delivering measurable value at every growth stage. My experience includes overseeing significant investment portfolios and transforming delivery capabilities to enhance operational efficiency and employee experience.
Experience
Work history, roles, and key accomplishments
Senior Director, People Systems
Arc'teryx
Jan 2024 - Present (1 year 6 months)
Drove the strategy and transformation of People Systems, Analytics, and Operations to enable scale, agility, and insight across a high-growth, global DTC business. Operated at the intersection of systems, data, and organizational design to deliver future-ready infrastructure and seamless, people-centered experiences.
Director, Corporate Systems
Lululemon
Jan 2020 - Jan 2024 (4 years)
Strategic partner to executive and technology leadership, accountable for delivering global transformation across People Systems, Workforce Technology, Analytics, and cross-domain corporate platforms. Oversaw a $15M–$23M annual investment portfolio and a blended global team of 85+ supporting 55,000+ workers across 22 countries.
Manager→Senior Manager, People & Workforce Technology
Lululemon
Jan 2018 - Jan 2020 (2 years)
Scaled a blended delivery team from 12 to 45+ across HRIS, WFM, Payroll, and People Analytics, supporting 35,000 workers in 18+ countries. Evolved the team from reactive support to a high-impact transformation engine focused on digital workplace modernization, global workforce system unification, and labor optimization.
Project Manager→Program Manager, People Systems & Workforce Management
Lululemon
Jan 2013 - Jan 2018 (5 years)
Progressed from tactical execution to cross-functional program leadership, overseeing end-to-end delivery of compensation, payroll, and workforce system transformation. Delivered integrated, scalable solutions that improved compliance, operational performance, and workforce planning across global front-line and corporate environments.
Program Manager, Learning & Development
Qtrade Financial Group
Jan 2010 - Jan 2013 (3 years)
Led the redesign and modernization of national onboarding and learning programs to support partner enablement and business expansion across the financial services network. Modernized training delivery through a blended learning strategy, implementing Absorb LMS to digitize onboarding, automate enrollment, and increase delivery capacity.
Human Resources Manager
ZAG Global
Jan 2008 - Jan 2009 (1 year)
Supported foundational HR infrastructure and led early-stage organizational design during a period of rapid team growth in a startup environment. Collaborated with the CEO on organizational redesign, creating a contractor engagement model and introducing workforce segmentation aligned to evolving business needs.
Education
Degrees, certifications, and relevant coursework
SUSimon Fraser University
Bachelor of Business Administration, International Business & HR
2003 - 2007
Grade: Double Honors
Activities and societies: Exchange Program: Copenhagen Business School
Double Honors in International Business & HR. Participated in an Exchange Program at Copenhagen Business School.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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