Amy Krouse

Manages technical teams to ensure training, development, testing, and production environments meet project timelines. Facilitates collaboration and communication between multiple project teams and senior management.

Created and maintained detailed work plans to drive work execution. Executed development projects in support of the MMIS solution for HCPF and managed project issues and risks.

Directed teams during scoping of new Medicaid Behavioral Health business requirements. Coordinated Care Management team to develop process workflows and coached teams on Kanban and Scrum in Jira.

Initiated collaboration between business units and technology groups for disaster recovery. Implemented a least privileged user access project to achieve PCI DSS compliance and managed data migration projects.

Led international team in gathering requirements for a global eCommerce solution. Managed scope, schedule, and budget for a defect tracking solution and ensured PCI DSS compliance.

Managed development of upgraded architectural design for hosted payment solution. Oversaw implementations for PCI DSS compliance and managed multiple projects for various agencies.

Worked with external clients to identify and implement payment software solutions. Managed payment processing projects for 10 large merchants with volumes exceeding $600 million.

Pursued a Master's degree in Project Management with an emphasis in IT.

Activities and societies: Women in Computer Science Program (WICS)

Earned an Advanced Certificate in Computer Programming through the Women in Computer Science Program.

Completed a Bachelor of Science in Psychology.