Open to opportunities

Amun Ahmed

@amunahmed

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Experienced program manager specializing in research operations, process improvement, and cybersecurity.

United States

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What I'm looking for

I'm seeking a program/technical program role that leverages research operations, Salesforce-driven process improvement, and cybersecurity in a collaborative, data-driven organization with opportunities to scale programs and improve cross-functional workflows.

I manage academic research programs, overseeing $4M+ in annual grants and coordinating hundreds of global proposals across multiple topic areas. I led a Salesforce CRM migration of 10,000+ records, launched a centralized science repository and internal analytics system, and improved proposal-tracking efficiency by 40% while reducing award processing time by 30%.

I bring a technical operations mindset—using Power BI, SQL, Python, Splunk, and ServiceNow—to build executive dashboards, automate workflows, and drive measurable process improvements. My background in security operations, technical program support, and data analysis informs my collaborative approach to cross-functional problem solving and continuous improvement.

Experience

Work history, roles, and key accomplishments

Data Analyst Intern

Insight Horn

Jun 2022 - Sep 2022 (3 months)

Collaborated with a team of 4 interns to develop a Power Apps chatbot for Site Reliability Engineers and created Power BI dashboards to define and visualize performance metrics, improving visibility into interaction volume and response time.

Power Automate Power BI Data Analysis Dashboarding Metrics User Feedback

Education

Degrees, certifications, and relevant coursework

Central Washington University

Master of Science, Information Technology Management

2023 - 2024

Completed a Master of Science in Information Technology Management with a specialization in Cybersecurity Management at Central Washington University from Sep 2023 to Sep 2024.