Amparo Agüero Malinarich

Made a positive impact on every customer contact over multiple channels, developing fantastic product knowledge to help resolve customer queries.

Provided customer service, prepared tapas, and managed openings and closings.

Managed social media accounts, arranged meetings, interviews, and lives, and managed the agenda and replied to WhatsApp messages.

Checked in and checked out guests, welcomed them, answered phone calls, emails, and WhatsApps, and coordinated cleaning and administrative work.

Answered incoming calls from the United States, managed and resolved customer complaints, sold products, and provided information about products and services.

Provided administrative support across the organization, coordinated front-desk activities, and prepared meetings and events.

Planned and coached kids from 3 to 16 years old, and assisted in events organization.

Located consumers and/or businesses with debt and arranged payments of their due amounts.

Checked in and checked out guests, welcomed them, answered and forwarded phone calls, emails, and managed bookings.

Ensured safety of passengers, welcomed them, solved problems, served food and beverages, among others.