Amoy McLaughlin

Assist with overseeing daily business operations, set up and maintain the POS system, monitor inventory movements, conduct physical stock counts, and maintain Excel spreadsheets for tracking sales and inventory.

Process customer orders, provide product information, respond to inquiries, and maintain an organized service area following hygiene and safety procedures.

Supervised a team of 15 employees, monitored daily operations, oversaw inventory checks, and coordinated team activities to support efficient operations.

Responded to customer inquiries and complaints, maintained customer records, and recommended products and services based on customer needs.

Assisted with wig construction, installation, styling, and customization, and prepared supplies for daily client services.

Handled high volumes of customer inquiries, assisted with tracking requests and returns, and investigated and resolved customer concerns.

Maintained inventory records, conducted physical checks, processed invoices, documented returns, and communicated with suppliers and customers.

Assisted with wig construction, installation, washing, bleaching, coloring, and styling, and organized products and supplies for client appointments.

Informed customers about products, assisted with purchasing decisions, and responded to product inquiries to support customer satisfaction.

Conducted telemarketing surveys, recorded customer responses, resolved issues, and maintained positive client relationships.

Pursuing a Bachelor of Science in Accounting, currently in progress.

Completed CXC and CAPE certifications.

Earned a Level II Commis Chef certification.