At New Fleet Solutions, I manage dispatch operations for Amazon DSP clients, monitor route execution through Amazon platforms, and track driver performance and compliance using Netradyne. I also conduct DVIC audits and create cases through Amazon Support Central.
I train dispatchers and operations coordinators on Amazon workflows and compliance, and develop SOPs, process documentation, and workflow guides. Previously, at LogiConnekt Solutions and DQ Lines, I coordinated dispatch, planned routes, and supported transportation operations.

