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Vivek Joshi

@vivekjoshi2

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Senior Operations Executive at Amazon India who automated capacity planning across 2,000+ delivery stations.

India

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At Amazon India, I own capacity planning and real-time utilization for 2,000+ last-mile delivery stations. I built Excel and AI-integrated workflows that improved on-time delivery by 7% and reduced cap-outs by 22%.

I built CASCADE, now the Flow Control team’s standard daily capacity ask engine across six flows, replacing manual spreadsheet work. I also developed HTML dashboards for capacity and station health, and authored deployment SOPs that helped reduce customer promise rollovers by 18%.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations Executive

Current

Amazon India

Mar 2025 - Present (1 year 6 months)

Owned end-to-end capacity planning and real-time utilization for 2,000+ last-mile delivery stations. Built Advanced Excel models and integrated AI analytics into daily workflows, driving 7% OTD improvement and 22% cap-out reduction.

Excel AI Analytics Capacity Planning Last Mile Logistics Dashboard Development SOP Design Process Standardization Cross Functional Execution

Operations Specialist

Amazon India

Apr 2022 - Mar 2025 (2 years 11 months)

Managed 5+ logistics partners across Metro and Tier 1–3 regions, sustaining 95% delivery compliance for 12 consecutive months. Increased DSR from 47% to 60% and PPD conversion from 94% to 97% through structured 3PL scorecards and reject-reason validation.

3PL Management Compliance Scorecards Anomaly Flagging Flow Optimization Data Analysis