At Amazon, I led end-to-end operations for a 90-member team, meeting Safety, Quality, Productivity, and SLA targets. I also led more than 15 improvement initiatives that increased productivity by approximately 10% through workflow optimization and resource planning.
As a Transportation Specialist at Amazon, I managed real-time Linehaul capacity planning across the EU Surface Transportation network. On a scheduling optimization project, I helped reduce Linehaul run cancellations from 1,000 to 300, with estimated transportation cost savings of €280,000.
Earlier, I worked as a Senior Technical Analyst at Unisys India Pvt. Ltd. and a Process Developer at Genpact, supporting enterprise technical operations and resolving incidents while maintaining SLA and process compliance.
