Open to opportunities

AMIR MUHAMMAD AUWAL

@amirmuhammadauwal

Message

IT support leader delivering technical solutions and reliable end-user support.

Nigeria

Message

What I'm looking for

I seek a role where I can lead IT support or operations, improve systems reliability, mentor teams, manage procurement, and contribute to project planning in a collaborative organization.

I am an IT support professional with progressive leadership experience delivering technical operations, end-user support, and project-focused IT services in educational and health-training environments.

As Head of IT Support, I managed technology operations, supervised technical staff, procured cost-effective equipment, and served as focal point for priority support while contributing to data quality reviews and project work planning.

I am proficient in Python, Java, web technologies, multiple database systems (MySQL, DHIS2, HMIS, Oracle ERP, SAP-ERP), Tableau, Windows Active Directory, SAP Cloud for Service, and Microsoft Office; I bring strong communication, problem-solving, and vendor-management skills to roles that require reliable IT service delivery.

Experience

Work history, roles, and key accomplishments

Current

Head, IT Support Department

Current

Misau College of Health Science and Technology

Jul 2021 - Present (4 years 6 months)

Lead IT operations and support, oversaw procurement and upgrades, and served as focal point for priority IT issues while coordinating technical staff to meet organizational goals.

IT Support Systems Administration Procurement Vendor Management Troubleshooting Team Leadership

Assistant, IT Support Department

ISCG University

Nov 2019 - Apr 2021 (1 year 5 months)

Supported IT deployments and maintenance, assisted with software rollouts (Office 2016, VPN), website updates, and procurement planning to ensure efficient technology operations.