@amineabidi1
Account Manager at Concentrix who supported customers and managed accounts across B2B sales and technical support.
GreeceAt Concentrix, I worked as an Account Manager in Athens from August 2020 to August 2023. Before that, I worked in customer technical support at Teleperformance and in B2B sales at Transcom Tunisia and Sato Call Center.
Most recently, I worked in Customer Service and Support at TaskUs through April 2025. I bring experience in customer service, technical support, account management and B2B sales, and use Microsoft Office, CRM and Altitude.
Work history, roles, and key accomplishments
Provided customer service and support, resolving issues and ensuring client satisfaction.
Managed client accounts, ensuring satisfaction and fostering long-term relationships.
Provided technical support to customers, resolving issues efficiently and ensuring high satisfaction.
Engaged in B2B sales activities, building relationships and driving revenue.
Sato Call Center
Mar 2017 - Dec 2017 (9 months)
Handled B2B sales for Vodafone, promoting products and services to business clients.
Call Center TEC&COM
Aug 2016 - Dec 2016 (4 months)
Provided customer service support, addressing inquiries and resolving issues.
Degrees, certifications, and relevant coursework
Applied License, Marketing
Applied License in Marketing from the Higher Institute of Technological Studies of Rades, completed in 2016.
Baccalaureate, Economic and Management
Baccalaureate in Economic and Management from High School Rue de Russie, completed in 2013.
Software and tools used professionally
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