Amie Roe
@amieroe
Account manager-focused professional skilled in client relationships, upselling, and Salesforce operations.
United KingdomWhat I'm looking for
I am an account manager-focused professional with experience across recruitment and automotive sectors, driven to grow into a full-time account management role now my children are at school.
At Wave Recruitment Solutions I managed key accounts, acted as first point of contact for clients, and increased media revenue through tailored upsell opportunities while overseeing renewals and onboarding via Salesforce.
Previously I provided business support across recruitment activities, candidate screening and scheduling, and earlier developed strong customer service and relationship skills working as a service advisor at Marshall Jaguar Land Rover.
I am proactive, process-oriented, and thrive in fast-paced, sales-driven environments, with a track record of improving team efficiency through training materials and Salesforce-based workflows.
Experience
Work history, roles, and key accomplishments
Media Administrator
Wave Recruitment Solutions
May 2023 - Oct 2023 (5 months)
Served as first point of contact for clients, managed key account portfolios and renewals, and increased media revenue through tailored upsells and improved onboarding workflows using Salesforce.
Business Support Consultant
Profectus Recruitment
Jan 2021 - Mar 2023 (2 years 2 months)
Acted as first contact for candidates across the UK and Portugal, screened and progressed candidates to recruitment managers, and managed scheduling, vacancy advertising and administrative processes.
Service Advisor
Marshall Jaguar Land Rover
Dec 2018 - Nov 2019 (11 months)
Promoted from receptionist to service advisor; managed customer communications, provided repair cost estimates, resolved service issues and collaborated with sales to optimise scheduling and satisfaction scores.
Nursery Assistant
Waterside Day Nursery and Pre-School
Jul 2013 - Sep 2018 (5 years 2 months)
Supported child learning and development, delivered structured activities, and maintained positive relationships with children, parents and staff in a safe environment.
Education
Degrees, certifications, and relevant coursework
RCReading College
Level 2 Diploma, Hair & Beauty
2011 -
Grade: Merit
Completed a Level 2 Diploma in Hair & Beauty with Merit.
Blessed Hugh Farringdon School
GCSEs, General Secondary Education
2006 - 2011
Grade: A*–D
Completed GCSEs in English, Maths, Religious Studies, and Science with grades ranging A*–D.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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