At the Ministry of Foreign Affairs, I manage 500+ cases weekly, improve document organization, and maintain accurate records that help teams process cases faster. Previously, at Van Dijk, I coordinated student cases, orders, returns, and CRM updates for educational materials distribution.
I've also supported public services at the Municipality of Rotterdam and scheduling operations at Julius Clinical. I bring structured documentation, CRM and database management, calendar coordination, and multilingual support in Dutch, Arabic, English, and German.
