At Tekscape, I provide Tier II and Tier III support across managed corporate environments, maintaining more than 1,500 Windows and 200 macOS endpoints while supporting Microsoft 365, Entra ID, Intune, VMware Horizon, networking, and endpoint security.
Previously at gener8tor, I delivered global remote support for a distributed workforce, resolved complex Microsoft 365, VPN, authentication, and SaaS issues, and improved support processes through documentation, preventive solutions, and end-user training.
My systems administration background at Descon Engineering includes Windows Server, Active Directory, DNS, DHCP, Group Policy, SCCM, VMware, Veeam, LAN/WAN infrastructure, Cisco VPN, and enterprise applications. I focus on dependable operations, strong security practices, and practical support that helps people stay productive.
