
Ashlie Cormier
@ashliecormier
I support Microsoft 365, identity, endpoints, and client IT environments.
What I'm looking for
I'm currently supporting multiple managed client environments at S1 Technology, resolving Microsoft 365, Windows, network, VPN, printing, hardware, software, and application issues remotely and onsite.
I administer user accounts, access, group memberships, permissions, onboarding, and offboarding across Active Directory and Microsoft 365. I manage ticket priorities from initial triage through resolution or escalation while documenting each step clearly.
At LHC Group, I delivered enterprise Tier 1 support in a fast-paced healthcare environment using Citrix, Okta, ServiceNow, AirWatch Workspace ONE, Bomgar, SCCM, SharePoint, Teams, and MaxUC. I also supported MFA, VPN access, mobile devices, printers, software installations, and end-user security awareness.
I've built hands-on experience with Windows Server and Hyper-V through a home lab covering Active Directory Domain Services, DNS, DHCP, Group Policy, NTFS permissions, PowerShell, domain controllers, replication, and break/fix troubleshooting. I'm looking to keep growing in Microsoft 365, Entra ID, Windows Server, and Azure.
Experience
Work history, roles, and key accomplishments
IT Consultant
S1 Technology
Jun 2026 - Present (3 months)
Provides remote and onsite technical support across multiple managed client environments, troubleshooting Microsoft 365, Windows, network connectivity, VPN, printing, hardware, software, and line-of-business application issues. Administers user accounts, access, and permissions across Active Directory and Microsoft 365, and manages a high-volume ticket queue.
Education
Degrees, certifications, and relevant coursework
South Louisiana Community College
Associate of Applied Science, Information Technology
Earned an Associate of Applied Science in Information Technology in December 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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