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Ashlie CormierAC
Looking for a job

Ashlie Cormier

@ashliecormier

I support Microsoft 365, identity, endpoints, and client IT environments.

United States
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What I'm looking for

I'm seeking a Tier 2 IT Support, IT Support Specialist, or Junior Systems Administrator opportunity where I can continue growing in Microsoft 365, Entra ID, Windows Server, and Azure.

I'm currently supporting multiple managed client environments at S1 Technology, resolving Microsoft 365, Windows, network, VPN, printing, hardware, software, and application issues remotely and onsite.

I administer user accounts, access, group memberships, permissions, onboarding, and offboarding across Active Directory and Microsoft 365. I manage ticket priorities from initial triage through resolution or escalation while documenting each step clearly.

At LHC Group, I delivered enterprise Tier 1 support in a fast-paced healthcare environment using Citrix, Okta, ServiceNow, AirWatch Workspace ONE, Bomgar, SCCM, SharePoint, Teams, and MaxUC. I also supported MFA, VPN access, mobile devices, printers, software installations, and end-user security awareness.

I've built hands-on experience with Windows Server and Hyper-V through a home lab covering Active Directory Domain Services, DNS, DHCP, Group Policy, NTFS permissions, PowerShell, domain controllers, replication, and break/fix troubleshooting. I'm looking to keep growing in Microsoft 365, Entra ID, Windows Server, and Azure.

Experience

Work history, roles, and key accomplishments

ST
Current

IT Consultant

S1 Technology

Jun 2026 - Present (3 months)

Provides remote and onsite technical support across multiple managed client environments, troubleshooting Microsoft 365, Windows, network connectivity, VPN, printing, hardware, software, and line-of-business application issues. Administers user accounts, access, and permissions across Active Directory and Microsoft 365, and manages a high-volume ticket queue.

Education

Degrees, certifications, and relevant coursework

South Louisiana Community College logoSC

South Louisiana Community College

Associate of Applied Science, Information Technology

Earned an Associate of Applied Science in Information Technology in December 2023.

Tech stack

Software and tools used professionally

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