Ameerah Abdulkareem

I’m a customer service and customer support professional with over two years of experience supporting customers in remote environments. I’m motivated, adaptable, and known for strong communication skills and empathy, while handling confidential information with professionalism.

In my roles at Mint Eyewear and Lemon Skin Company, I responded to inquiries via phone, email, and chat, and managed multiple customer issues at once with patience and efficiency. I also supported onboarding by explaining company products and services clearly.

I take pride in record keeping and accurate documentation, monitoring customer feedback, and suggesting improvements to enhance service quality. I helped drive a 20% improvement in customer response time through timely solutions and teamwork.