Amber Crist

At Merck Animal Health, I manage and support approximately 150 accounts per week, using SAP and Salesforce to ensure pricing accuracy, account compliance, and a seamless customer experience.

I partner with sales, commercial, and customer service teams on account automation and management projects that improve data integrity and account efficiency. I also led onboarding and training for eight team members, creating standardized protocols that increased team capacity and daily task completion by 400%.

My animal health background includes companion animal sales, equine facility operations, and veterinary assisting across equine, domestic, avian, exotic, and livestock patients. I bring consultative selling, customer data analysis, account planning, and hands-on animal care experience to revenue-focused customer operations.