Amber B

Grew team portal customers by 32 accounts in 2025 and maintained a 95% year-over-year customer renewal rate. Led quarterly business reviews and collaborated cross-functionally to support customer content needs.

Managed certification, licensing, and training enrollment for 250+ fire protection technicians across 8 states. Developed customized training plans and designed job-specific content through Seismic (Lessonly).

Led and developed a team of four recruiters to support organizational hiring needs. Partnered with business leaders and delivered recruiting metrics to executive leadership and private equity stakeholders.

Built talent pipelines for technical and professional positions through strategic sourcing and relationship management. Conducted candidate screenings to assess qualifications and fit.

Built and maintained a nationwide pipeline of healthcare professionals through sourcing, networking, and social media outreach. Guided candidates through the placement process and managed relationships throughout assignments.

Built and maintained talent pipelines through proactive outreach and relationship development. Collaborated with stakeholders across 8 hospitals and physician practices to deliver workforce solutions.

Managed full-cycle onboarding and employee experience initiatives using Workday. Led the implementation of a workforce development program and delivered workforce reporting to support business planning.

Collaborated with cross-functional stakeholders to deliver a seamless hiring and onboarding experience. Led onboarding programs and managed candidate communications and pre-employment processes.

Managed HR data integrity for U.S. employees and led the implementation of SuccessFactors Employee Central and HR data integration. Generated workforce analytics and partnered with Finance on global headcount reporting.

Graduated with a Bachelor of Business Administration in Management in May 2017.