At Cargotrans Global Forwarding, I managed end-to-end import operations, including customs clearance, documentation, and final delivery. I processed BOE, DO, and ADM bookings using Calogi and DubaiTrade, and coordinated with airlines, agents, transport providers, and customs authorities to resolve exceptions.
At Orient Cargo Agency, I supported business development, prepared air export pricing and quotations, and managed shipments from booking through delivery. I also designed shipment trackers and workflow improvements adopted across multiple offices.

