Open to opportunities

Amanda Romero

@amandaromero

Message

Compassionate service liaison with strong leadership and communication skills.

Zimbabwe

Message

What I'm looking for

I seek a role that allows me to leverage my communication skills and passion for service in a supportive and dynamic environment.

I am a dedicated professional with a diverse background in client service and leadership roles. My experience ranges from working as a Service Liaison at the University of Florida Small Animal Hospital, where I provide compassionate support to pet owners, to various roles in educational and community settings. I have honed my skills in communication, organization, and teamwork, ensuring that I deliver exceptional service in fast-paced environments.

Throughout my career, I have demonstrated a commitment to excellence, whether it was through my role as a Circulation Assistant at the University of Central Florida Library, where I assisted patrons with their needs, or as an Afterschool Counselor, where I supervised and engaged with students. My volunteer work, including serving as a Docent at the Florida Museum of Natural History and coordinating events at Shands Hospital, reflects my passion for helping others and my ability to lead and inspire.

Experience

Work history, roles, and key accomplishments

Service Liaison

University of Florida Small Animal Hospital

Mar 2025 - Present (4 months)

Provided compassionate client service, supporting veterinary care teams and acting as a client advocate. Coordinated patient admissions and discharges, communicating treatment plans and costs.

Client Services Veterinary Support Care Coordination Communication

Circulation Assistant

University of Central Florida Library

Jan 2021 - Present (4 years 6 months)

Assisted patrons with checking out books, taking payments, and providing research recommendations. Audited and operated the automated book retrieval system to maintain collections.

Library Services Customer Support Automation Research Assistance Data Entry

“Armor Up” Ambassador

UCF Health and Wellness

Sep 2020 - Present (4 years 10 months)

Promoted and educated on pandemic safety protocols. Patrolled campus to ensure student compliance with COVID-19 procedures and recorded symptom diary completion.

Public Health Education Campus Patrol Compliance Monitoring Communication

Barista/Team Member

Maple Street Biscuit Company

May 2020 - Present (5 years 2 months)

Managed customer orders, operated the register, and greeted guests. Trained as a barista in making specialty coffee drinks and maintained cleanliness as head of janitorial duties.

Customer Service Barista Skills

Afterschool Counselor

Queen of Peace Catholic Academy

Aug 2019 - Present (5 years 11 months)

Supervised pre-k and elementary-aged students, assisting and tutoring them with homework. Led various games and activities for student engagement.

Child Supervision Activity Leadership Communication

Intern

Millhopper Library Branch

Oct 2018 - Present (6 years 9 months)

Assisted patrons with checking out books, answering questions, and making recommendations. Shelved and sorted materials, and assisted with children's programs.

Customer Service Library Operations Communication

Volunteer

Shands Hospital

Jan 2016 - Present (9 years 6 months)

Coordinated events for the pediatric ward and worked in the gift shop. Filed paperwork in medical oncology and assisted nursing staff in surgical recovery wards.

Event Coordination Customer Service Administrative Support Patient Care

Docent

Florida Museum of Natural History

Jan 2014 - Present (11 years 6 months)

Provided visitors with exhibit facts and helped them navigate the museum. Promoted to a lead volunteer due to excellent achievements and outstanding performance.

Public Speaking Visitor Assistance Museum Operations Leadership Communication

Education

Degrees, certifications, and relevant coursework

University of Florida

Unknown, Unknown

Activities and societies: UF Chapter PHI ALPHA THETA Historical Society Member, UF Tau Sigma Honor Society Member

Member of UF Chapter PHI ALPHA THETA Historical Society and UF Tau Sigma Honor Society since 2023. President of Santa Fe College Ethics Team from 2019 to 2020.