Imani Tebo

I’m a customer-focused service professional with 3 years of experience in fast-paced customer service and administrative environments. I’m skilled in managing high volume communications, administration, and client support while ensuring accuracy, efficiency, and a positive customer experience.

In food service, I supported busy guest flows while processing transactions and managing details that keep operations running smoothly. At Megg’s Cafe, I efficiently processed 50+ customer transactions daily, managed inventory for 300+ bakery items, and handled seating arrangements and reservations for an 84-seat restaurant to ensure guest satisfaction. At Target, I prepared 200+ high quality beverages daily while maintaining speed and accuracy across multiple concurrent orders.

In veterinary care, I combine attentive client support with responsible handling of sensitive information. At Vetco Total Care, I managed 40+ daily phone calls and client text/inbox communications, supported treatment for 20+ pets daily, assisted with surgical preparation and post-operative care in sterile environments, and helped drive retention by enrolling an average of 25 clients per month in clinic memberships.