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Amanda MelloAM
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Amanda Mello

@amandamello

Virtual Assistant at Virtustant supporting startup operations with HubSpot, executive coordination, and workflow improvements.

Brazil
Message

What I'm looking for

I’m looking for remote-first, cross-functional operations roles where I can support daily execution, improve internal processes, and provide comprehensive executive and administrative support.

At Virtustant, I provide administrative and operational support in a startup environment, partnering with leadership on daily priorities and operational continuity. I manage HubSpot updates, invoicing, and executive calendars.

I also prepare call reports using CallGrid and Retreaver, support content scheduling, and use Notion AI for documentation and task management. I help strengthen internal processes through structured workflows, performance tracking, and cross-functional coordination.

Before returning to Brazil, I worked in office and people operations in Dubai. At LVL Wellbeing, I supported HR operations across several countries, handled employee onboarding through offboarding, and helped implement Deel and 15five.

Experience

Work history, roles, and key accomplishments

Virtustant logoVI
Current

Assistente virtual

Virtustant

Apr 2026 - Present (6 months)

Provide high-level administrative and operational support within a startup environment. Partner closely with leadership to drive execution of daily priorities, ensure operational continuity, and strengthen internal processes through structured workflows, performance tracking, and cross-functional coordination.

- Manage CRM systems (HubSpot), including lead tracking, updates
- Handle invoicing pro

CB

Relocation

Career Break

Nov 2025 - Apr 2026 (5 months)

Relocated from the Middle East (UAE) to Brazil after more than a decade, closing out a career spanning aviation, hospitality, and corporate operations. Used this time to manage the logistics of an international move, reconnect with home base and family in Rio de Janeiro, and reset direction toward remote-first and cross-functional operations roles.

PL Group logoPG

Office Manager

PL Group

Feb 2024 - Oct 2025 (1 year 8 months)

Founded in 2018, Passport Legacy has become the globally trusted firm in residence and citizenship by investment. Recognized for delivering bespoke, high-value immigration investment solutions, serving thousands of international investors who value unparalleled expertise and personalized approach. As a Swiss-owned and managed advisory with operations across six global offices, we work closely with

LVL Wellbeing logoLW

People and Operations Assistant

LVL Wellbeing

Apr 2022 - Dec 2023 (1 year 8 months)

We have a simple mission at LVL: to be the market-leading, tech-enabled wellbeing community; enabling our members to lead happier and healthier lives.
A digital wellbeing platform that caters to everyone's needs, regardless of their current state of wellbeing. The digital platform also has an extensive, growing library of on-demand wellbeing activities - providing wellbeing options for everyone.
-

Jumeirah Group / Jumeirah Hotels & Resorts logoJR

Assistant Manager

Jumeirah Group / Jumeirah Hotels & Resorts

Oct 2020 - Nov 2021 (1 year 1 month)

- Supervising and ensuring the smooth and efficient daily operations of the Guest Relations department, providing all hotel guests and visitors receive an optimum level of service and care at all times.
- Taking ownership of guest's concerns and requests and acting decisively to ensure guests satisfaction
- Providing regular feedback to the team and ensuring the team follows company procedures and

Emirates logoEM

Cabin Supervisor

Mar 2017 - Jun 2020 (3 years 3 months)

- Decided the course of action by taking in to consideration the impact on business and customer
- Allocated manpower and tasks appropriately considering grade, skill level, special qualifications, languages and customer profile/distribution
- Provided direction, guidance and feedback to team members throughout the duty
- Communicated effectively to the company with feedback and areas of developme

Emirates logoEM

Cabin Crew

Jun 2012 - Jun 2020 (8 years)

Worked as Cabin Crew at Emirates.

Education

Degrees, certifications, and relevant coursework

CQ

CIPD Qualifications

Diploma in Human Resource Practices, Human Resources Management/Personnel Administration, General

2020 - 2023

IL

ICS Learn

Foundation Level Diploma in Human Resource Practice, Human Resources Management/Personnel Administration, General

2020 - 2021

LI

LinkedIn

Social Media Marketing: Strategy and Optimization

Sep 2021

LI

LinkedIn

SEO for Social Media

Jul 2020

CJ

Colegio Militar do Rio de Janeiro

High School Diploma

Tech stack

Software and tools used professionally

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