Amanda Erives
@amandaerives
Experienced retail manager focused on customer service and driving revenue growth.
What I'm looking for
I am a customer-focused manager with over ten years' experience in retail and cleaning services, combining hands-on sales and operational leadership.
At Tornado Cleaning Services I helped grow business revenue up to 3X while handling cash management, inventory reporting, detailed invoicing and one-on-one customer service.
I excel at cold calling, vendor communication, scheduling and data entry, and I bring strong Microsoft Office and Google Suite skills. I'm a native Spanish speaker, adaptable and eager to learn.
Experience
Work history, roles, and key accomplishments
Manager
Tornado Cleaning Services
Jan 2013 - Present (12 years 7 months)
Managed operations and sales since 2013, overseeing invoicing, scheduling, vendor communications, cold-calling for new customers, and process coordination to support business growth.
Retail Sales Associate
Tornado Cleaning Services
Jan 2023 - May 2024 (1 year 4 months)
Provided one-on-one customer service, managed cash handling and detailed cash paperwork, and maintained inventory reports that supported up to a 3x increase in revenue.
Education
Degrees, certifications, and relevant coursework
Connections Academy
2015 - 2019
Completed online schooling through Connections Academy from August 2015 to September 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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