Aman Bondade
@amanbondade
Service Desk technical support specialist with 3+ years' hands-on IT support experience.
IndiaWhat I'm looking for
I am a detail-oriented Service Desk professional with over three years of technical support experience, focused on M365/Exchange Online, virtual machines, Active Directory, MBAM, and end-to-end user support. I have delivered multi-level support, handled escalations, contributed to application development and deployment, and mentored new team members while maintaining client-facing responsibilities.
I combine strong problem-solving, communication, and time-management skills with a customer- and business-focused mindset, and I am seeking opportunities to learn, grow, and contribute reliably to an organization that values technical excellence and team collaboration.
Experience
Work history, roles, and key accomplishments
Service Desk Analyst
Unknown
Dec 2022 - Feb 2026 (3 years 2 months)
Provided multi-level service desk support for software, hardware, M365/Exchange Online, AD and VM environments; owned escalations and contributed to application development and deployment while mentoring new staff.
Education
Degrees, certifications, and relevant coursework
PDIMTR, Nagpur
Master's in Marketing and Operations, Marketing and Operations
Completed a Master's program focused on Marketing and Operations, finishing in June 2022.
Monad University
Bachelor's in Computer Application, Computer Application
Completed a Bachelor's degree in Computer Applications, graduating in August 2017.
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Aman?
You can contact Aman and 90k+ other talented remote workers on Himalayas.
Message AmanFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
