amala p
@amalap
I build faster, data-driven hiring pipelines across IT, BPO, and BFSI.
IndiaWhat I'm looking for
At NTT DATA Services, I lead end-to-end BPO and IT recruitment across 150+ open requisitions, cutting time-to-hire by 25% through redesigned sourcing funnels, structured interviews, and Workday automation.
I've managed 500+ hires across IT, BPO, and BFSI, built niche and leadership pipelines that reduced agency dependency by 30%, and used Eightfold AI, Phenom, and Power BI to improve sourcing, diversity hiring, and recruitment decisions. I also lead recruiter coaching and onboarding, helping improve team productivity by 35%.
Previously at Manpower Group supporting RBS, I delivered high-volume recruitment and onboarding for 400+ employees, improved onboarding accuracy by 40%, and maintained compliance, data quality, and SLA performance across Workday and ServiceNow.
Experience
Work history, roles, and key accomplishments
Spearheaded end-to-end recruitment across BPO and IT business units, managing a pipeline of 150+ open requisitions. Achieved 25% reduction in time-to-hire and reduced agency dependency by 30% through internal pipelines and AI sourcing tools.
Delivered high-volume recruitment and onboarding support for 400+ employees, maintaining SLA adherence above 95%. Standardized processes reducing onboarding errors by 40% and managed ATS operations on Workday and ServiceNow.
Processor - Retail Banking
Yes Bank
Sep 2017 - Aug 2018 (11 months)
Assisted customers with account-related inquiries and banking services, processed requests, and resolved complaints. Guided customers on banking products and ensured compliance with KYC requirements.
Education
Degrees, certifications, and relevant coursework
Madras University
Master of Business Administration, Human Resources
Grade: CGPA: 8.0
Pursued an MBA in Human Resources, achieving a CGPA of 8.0.
St. Joseph College of Engineering
Bachelor of Engineering, Electronics and Communication Engineering
Grade: CGPA: 8.0
Completed a Bachelor of Engineering in Electronics and Communication Engineering with a CGPA of 8.0.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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