Amahle Ngxabi
@amahlengxabi
South African citizen seeking opportunities and ready to learn new skills quickly.
South AfricaWhat I'm looking for
I’m a South African citizen and I’m open to new opportunities where I can grow professionally.
I bring a learner’s mindset and a willingness to adapt to new responsibilities and environments.
My goal is to find a role where I can contribute reliably, improve my skills, and develop long-term within the organization.
Experience
Work history, roles, and key accomplishments
Customer Success Specialist
Independent Contractor
Mar 2024 - Present (2 years 3 months)
Managed high-volume chat support across 40+ creator brands, contributing consistently to over $10,000/month in revenue through upselling, retention-focused engagement, and objection handling. Increased upsell conversions via targeted PPV and tip offers, re-engaged inactive subscribers, and maintained accurate CRM records to improve customer continuity and purchase frequency.
Education
Degrees, certifications, and relevant coursework
STADIO Higher Education
Higher Certificate, Paralegal Studies
Completed a Higher Certificate in Paralegal Studies with a focus on documentation, research methods, and structured communication.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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