Open to opportunities

Ashley Newby

@ashleynewby

Message

A driven and detail-oriented individual with a desire to meet goals utilizing analytical and problem-solving skills.

United States

Message

What I'm looking for

I seek a patient-focused healthcare role where I can apply billing expertise, lead office operations, improve revenue cycle processes, and support a collaborative team.

I am a reliable, detail-oriented individual with over two decades of experience in healthcare administration. I have managed billing operations, coordinated referrals and authorizations, handled insurance claims and denials, and supervised front-office staff while maintaining meticulous patient records.

Experience

Work history, roles, and key accomplishments

Current

Patient Financial Communication Specialist

Current

Medical Service Company

Feb 2024 - Present (2 years)

Responds to patient and interdepartmental inquiries about insurance and private-pay billing, verifies patient billing and contact information, and manages declined card transactions and payment-plan exceptions to reduce billing errors and delinquency.

Billing Insurance Verification Payment Processing Accounts Receivable Customer Service Data Entry Financial Holds Communication

Billing Manager

Austin Neurosurgical Institute, Inc.

Feb 2013 - Feb 2024 (11 years)

Managed billing operations including coding and review of operative reports, posting charges/payments for DME, office visits and surgeries, submitting claims and appeals, and overseeing accounts receivable while training and coordinating front-office staff.

Medical Coding Accounts Receivable Appeals Staff Training

Data Entry Coordinator

Comprehensive Clinical Development

Apr 2009 - Jan 2013 (3 years 9 months)

Supported clinical trials by entering accurate case report forms, performing source-chart audits for GCP/ICH compliance, coordinating subject scheduling and recruitment, and responding to CRO queries to maintain protocol integrity.

Clinical Data Entry Scheduling CRO