Looking for a job

Alyssa Ford

@alyssaford

Message

I lead customer service operations, teams, and logistics while building strong client relationships.

Canada

Message

What I'm looking for

I'm looking for a role where I can lead teams, improve customer experiences, coordinate operations, and build strong relationships while continuing to grow professionally.

At Canteen Canada, I lead driver scheduling, coaching, customer service standards, and supplier coordination to support reliable product distribution and stronger client relationships.

I've also supported quality-focused brewery operations at Parallel 49 Brewing, from milling and fermentation records to sensory evaluation, gravity, pH, and microbiological testing.

My background includes team leadership, sales performance, customer service, social media marketing, and life coaching. I bring over a decade of experience creating positive customer experiences and helping teams meet their goals.

Experience

Work history, roles, and key accomplishments

Current

Route Supervisor

Current

Canteen Canada

Jul 2022 - Present (4 years 3 months)

Designed and rolled out customer service standards that improved client experience and strengthened long term relationships. Led a team of drivers through effective scheduling, coaching, and performance guidance, promoting teamwork and high quality service delivery.

Customer Service Team Leadership Scheduling Coaching Performance Management Supplier Coordination Problem Solving