sarbjot singh
@sarbjotsingh
Dependable operations professional skilled in customer service, logistics, and team supervision.
CanadaWhat I'm looking for
I am an operations professional with hands-on experience in customer service, logistics, and supervisory roles across fast-paced shipping and retail environments. I have been promoted for reliability and leadership, and I consistently support operational efficiency through training, workflow coordination, and adherence to safety and service standards.
At FedEx and other logistics employers I handled high-volume shipping, tracking, billing, and documentation while maintaining compliance and mentoring new hires. I bring strong skills in inventory control, POS and warehouse systems, Microsoft Excel, and conflict resolution to help teams meet productivity and customer satisfaction goals.
Experience
Work history, roles, and key accomplishments
FECustomer Service Representative
FedEx Express
Nov 2025 - Present (3 months)
Provide high-volume customer service for shipping, tracking, billing, and issue resolution while maintaining accurate shipment documentation and compliance with company standards.
Supervisor
Roll Xpress
Jan 2024 - Present (2 years 1 month)
Supervise daily operations including opening/closing, scheduling, cash handling and staff training to maintain service standards and improve workflow efficiency.
FGPackage Handler
FedEx Ground
Aug 2023 - Oct 2025 (2 years 2 months)
Processed and sorted high-volume domestic and international shipments, ensuring accurate labeling, documentation and safety compliance while supporting productivity goals.
DLMaintained inventory records, prepared shipping and customs documentation, and supported training to ensure workflow consistency and adherence to safety standards.
Education
Degrees, certifications, and relevant coursework
Niagara College Toronto
Post-Graduate Diploma, Business (General)
Completed a Post-Graduate Diploma in Business (General) at Niagara College Toronto, focusing on practical business and operations skills.
Akal Academy
High School Diploma, Commerce
Grade: 92%
Completed high school in the Commerce stream with a 92% final grade, covering accounting, economics, and business fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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