Open to opportunities

Alyssa Arias

@alyssaarias

Message

I translate hospitality and aviation operations into clear requirements, workflows, and documentation.

United States

Message

What I'm looking for

I'm looking to apply requirements elicitation, process modeling, workflow analysis, and stakeholder management to improve operational systems and service delivery.

I've supported VIP operations at Fontainebleau Hotel and food and beverage services at Hilton Blue Lagoon, translating operational needs into clear requirements, workflows, and technical documentation.

At Fontainebleau, I optimized VIP reception and account-settlement workflows, turned guest requests and PMS issues into specifications for Housekeeping, Engineering, and software troubleshooting, and coordinated billing profiles with Conference and Sales teams.

My background also includes business process modeling for a new OB/GYN facility at Kidz Medical Services and aviation catering logistics at Bagel Bagel Cafe. I bring hands-on experience in gap analysis, stakeholder management, inventory logistics, and project coordination across fast-paced service environments.

Experience

Work history, roles, and key accomplishments

Assistant Manager, Food & Beverage

Hilton Blue Lagoon

Mar 2026 - Mar 2026 (0 months)

Elicited and documented operational requirements for food and beverage services, performed gap analysis on labor and inventory, and developed technical documentation for sanitation protocols.

Elicit Requirements Gap Analysis Technical Documentation Stakeholder Management Hospitality Operations

Education

Degrees, certifications, and relevant coursework

Florida State University

Bachelor of Science, Business Management

2017 -

Grade: 3.2

Activities and societies: Greek life, Alpha Phi Sorority leadership position

Pursued a Bachelor of Science in Business Management with a GPA of 3.2. Involved in Greek life for over 3 years and held a leadership position in Alpha Phi Sorority in 2020.