Nina Roberts
@ninaroberts
Product-focused Business Analyst turning complex needs into user stories, Agile delivery, and KPI dashboards.
What I'm looking for
I’m a product-focused Business Analyst with 5+ years of experience translating complex business needs into actionable user stories and Agile deliverables. Across fintech (FIS) and enterprise implementation environments, I’ve helped reduce manual effort by 30% while aligning product, engineering, and stakeholders.
In my recent role, I gather and document business and technical requirements for enterprise menu implementations and translate them into user stories with clear acceptance criteria. I managed a backlog of 60+ user stories across concurrent sprints, facilitated sprint planning/backlog refinement and UAT, and supported go-live with 100% validated data accuracy.
At FIS, I led requirements gathering and documentation for 10+ system enhancements and operational initiatives as the primary liaison between business and engineering. I defined success metrics and built Tableau and PowerBI dashboards to track KPIs, and I automated manual workflows and reporting to reclaim ~8 hours per week.
I bring a strong, execution-oriented approach—backlog management, UAT, and regression testing—and I’m comfortable presenting actionable insights to senior leadership. I also continue to build capability through Lean Six Sigma (White Belt) training and client-facing, stakeholder-first communication.
Experience
Work history, roles, and key accomplishments
Menu Implementation Business Analyst
Chick-fil-A
Jan 2025 - May 2026 (1 year 4 months)
Gathered and documented business and technical requirements for enterprise menu implementations and translated them into user stories with clear acceptance criteria. Managed a 60+ story backlog across sprints, facilitated planning/refinement and UAT sessions, and validated menu data accuracy before go-live.
Led requirements gathering and documentation for 10+ system enhancements and operational initiatives as the liaison between business and engineering teams. Built Tableau and PowerBI dashboards for KPIs, automated manual workflows to reduce manual effort by 30%, and provided recommendations to C-suite stakeholders in an Agile/Scrum environment.
Education
Degrees, certifications, and relevant coursework
Georgia State University
Bachelor of Business Administration, Finance
Earned a Bachelor of Business Administration with a focus in Finance at Georgia State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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