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I’m a detail-oriented, customer-focused professional with experience in administrative support, document management, customer service, and sales. I’m skilled in organizing records, maintaining accuracy, handling confidential information, and communicating clearly to keep operations running smoothly.

In my current role as a Document Reconciler for City Ambulance, I scan and upload patient documents into electronic medical records (EMR) with accuracy. I verify documents match the correct patient charts, maintain confidentiality, and ensure records are complete, organized, and readily accessible.

Previously, as a Front Desk Coordinator at Spring Park Dentistry, I answered multi-line phones, scheduled patient appointments, and maintained patient records and office documentation. I supported administrative duties such as filing, copying, and faxing, while delivering excellent customer service in a fast-paced environment.

Earlier, as a Sales Associate at James Avery, I assisted customers with purchases and product recommendations and processed transactions accurately using POS systems. I focused on resolving customer concerns with a positive experience and supporting team goals during the busy holiday season.