Alwina Kosyrev
@alwinakosyrev
I grow customer value through retention, recovery, and consultative sales.
GermanyWhat I'm looking for
At Enpal, I advised qualified inbound solar-system leads and reactivated cancelled customers, achieving a direct-close rate above 10% through targeted needs analysis and objection handling.
I've managed end-to-end customer relationships, technical support, account development, purchasing, and operations at Geekboards, HTS Elektrotechnik, and Kids2Teens. I connect high-touch B2B and B2C service with upselling, cross-selling, CRM discipline, and long-term customer retention across Salesforce, amoCRM, Odoo, and Shopify.
Experience
Work history, roles, and key accomplishments
Beratung vorqualifizierter Anfragen und Verkauf von Solaranlagen/Clean-Tech-Systemen. Wechsel in die Spezialabteilung zur Reaktivierung abgesprungener Kunden, mit einer Direktabschluss-Quote von über 10% bei der Wiedergewinnung.
Education
Degrees, certifications, and relevant coursework
Wilma-Rudolph-Oberschule
Mittlerer Schulabschluss, General Education
Completed the Mittlerer Schulabschluss (MSA) at Wilma-Rudolph-Oberschule in Berlin.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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