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AO@alvinocampo
Information Technologist specializing in accurate data entry and IT support.
PhilippinesI am an Information Technologist with a background in data entry, IT support, and customer service. I focus on accuracy, efficient workflows, and maintaining hardware and network reliability.
My experience includes an MIS trainee role at MC Home Depot where I installed and maintained computers, printers, barcode scanners, and networking equipment, and helped automate stock reordering and report generation to reduce overstock and shortages.
I hold a BS in Information Technology and am pursuing an MS in Information Technology; I bring strong MS Office skills, basic web design (HTML, CSS), photo/video editing, fundamental graphic design, LAN/WAN maintenance, and a helpful, customer-focused attitude.
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Work history, roles, and key accomplishments
MC Home Depot
Oct 2019 - Dec 2019 (2 months)
Maintained and configured computers, printers, barcode scanners, and networking equipment; automated stock reordering and report generation to reduce overstock and shortages. Provided technical support across sales, inventory, and logistics departments.
Site
Oct 2018 - Dec 2018 (2 months)
Handled customer inquiries via phone, email, chat, and in-person, resolved complaints professionally, and escalated complex issues to supervisors to maintain service standards.
Degrees, certifications, and relevant coursework
UCMaster of Science, Information Technology
2019 -
Pursuing Master of Science in Information Technology beginning in 2019 with focus on advanced IT concepts and applications.
UBBachelor of Science, Information Technology
2018 -
Completed Bachelor of Science in Information Technology beginning in 2018, covering networking, hardware, and software fundamentals.
Software and tools used professionally
PhilippinesYou can contact Alvin and 90k+ other talented remote workers on Himalayas.
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