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alvin KPAK
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alvin KP

@alvinkp

Application Support at BRI supporting digital lending systems including BRILINK and BRISPOT, with Grafana monitoring and SQL troubleshooting.

Indonesia
Message

What I'm looking for

I’m looking for L2 or Production Support roles with foreign banks or banking vendors in Jakarta, with hybrid or shift-based work.

At BRI, through PT Lawencon Internasional, I support applications for digital lending and savings systems. I monitor services with Grafana, troubleshoot with SQL Server, and handle maintenance, backup and restore, and deployments.

Previously, at PT Murni Solusindo Nusantara, I supported SKN BI clearing systems at Bank Mandiri and BNI, including SPK and STPK. I monitored systems, troubleshot issues, and assisted with deployments, testing, and user training.

Earlier, I worked in IT support at PT Indofresh and PT Miranila Abadi, and provided technical support for the SPKT project at PT Duta Astakona Girinda. I’m open to L2 or Production Support roles with foreign banks and banking vendors in Jakarta, including hybrid or shift-based roles.

Experience

Work history, roles, and key accomplishments

Lawencon Internasional logoLI
Current

Application Support

Lawencon Internasional

Sep 2022 - Present (4 years 2 months)

onsite on PT. Bank Rakyat Indonesia (BRI) support Application, Monitoring and make sure system running well, L1 & L2 Support, Maintenance, Monitoring with tools grafana, troubleshooting, Backup Restore DB, Deploying, using SQL Server, Linux (putty), windows server, Rubrik, Reporting, collaborated with other groups like developers, Database Administration, IT Infrastructure, core banking engineers,

PT Murni Solusindo Nusantara logoPN

Application Support

PT Murni Solusindo Nusantara

Feb 2017 - Aug 2022 (5 years 6 months)

IT Application Support SKN BI Clearing L1 and L2. Onsite Bank Mandiri & BNI 46 with application SPK (Sistem Peserta Kliring) & STPK (Smart Terminal Peserta Kliring). Job description: Onsite standby, monitoring, troubleshooting, installing, maintenance, reporting, assist project with deployment, testing (SIT, UAT, DC & DRC Server) and user training

PT Indofresh logoPI

IT Support Staff

PT Indofresh

Jun 2016 - Feb 2017 (8 months)

Working As IT Staff (IT Support)
Job Specification :
Installing, Maintenance, troubleshouting Hardware (PC Server, PC Client, Laptop, Printer, CCTV), Software (Windows Server, windows For PC Client, MS.Office, Accurate, emailing system), Network (Modem, Routers, Switch, LAN, IP setting), distribution IT Product, PIC for Vendors like internet and Application Development & Photographer for product

PT Miranila Abadi logoPA

IT Staff

PT Miranila Abadi

May 2015 - May 2016 (1 year)

Working as IT staff (IT Support)
Job Specification :
Installing, Maintenance, troubleshouting Hardware (PC Server, PC Client, Laptop, Printer, CCTV), Software (Windows Server, windows For PC Client, MS.Office, Accurate, emailing system), Network (Modem, Routers, Switch, LAN, IP setting), distribution IT Product, PIC for Vendors like internet and Application Development

PT Duta Astakona Girinda logoPG

Information Technology Technical Support

PT Duta Astakona Girinda

Dec 2012 - Mar 2013 (3 months)

Project for 4 month
Pengadaan barang & Aplikasi Sentra Pelayanan Kepolisian Terpadu (SPKT)
Jobdesc: Installing hardware (server, pc client, networking, printer), software (win server, windows 7 & aplikasi SPKT) & user training

Education

Degrees, certifications, and relevant coursework

Universitas Islam Negeri Jakarta logoUJ

Universitas Islam Negeri Jakarta

Information system, Information Technology

Tech stack

Software and tools used professionally

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