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adm smp

@admsmp

IT Supervisor at PT. MALINDO FEEDMILL TBK. who develops internal web applications to automate operations and streamline workflows.

Indonesia

Message

At PT. MALINDO FEEDMILL TBK. (PLANT MAKASSAR), I manage core server infrastructure and develop tailored web applications to automate operations and streamline workflows across internal divisions.

Earlier, at PT. MITRATEX CONSULTANT, I analyzed business processes and client requirements and managed service workflows using ServiceNow. I also developed internal automation tools at PT. BANK CENTRAL ASIA (BCA), and have taught web projects, web design, digital publishing, computer networks, and operating systems as a Certified Guest Lecturer.

Experience

Work history, roles, and key accomplishments

Current

IT Supervisor

Current

PT. Malindo Feedmill Tbk.

Dec 2020 - Present (5 years 10 months)

Manage and maintain core server infrastructure, Linux/Windows environments, VMware, and Mikrotik network configurations. Design and develop tailored web applications to automate operations and streamline workflows across internal divisions.

Linux Windows Server VMWare Mikrotik SQL Server Web Development PHP Laravel CodeIgniter JavaScript WordPress MySQL CCTV Data Backup

Software Service Delivery / Business Analyst

PT. Mitratex Consultant

Nov 2018 - Jul 2020 (1 year 8 months)

Analyzed complex business processes and client requirements to deliver structured software product solutions. Monitored, evaluated, and improved data quality to meet strict Service Level Agreements (SLAs).

Business Analysis ServiceNow Data Quality SLA Management Reporting

Mortgage Credit Administrator & Operational IT Support

PT. Bank Central Asia (BCA)

Jul 2016 - Oct 2018 (2 years 3 months)

Developed custom internal automation tools using Microsoft Access, significantly reducing processing times for external units. Designed and built data migration calculation systems for structural mortgage (KPR) shifts.

MS Access Data Migration Mortgage Credit Administration IT Support

Technical Support / IT Support Specialist

PT. Infomedia Solusi Humanika

Aug 2012 - Mar 2016 (3 years 7 months)

Installed, configured, and maintained Linux and Windows Server environments alongside Mikrotik network routing. Formulated optimized SQL Server database queries to support core software operations and reporting.

Linux Windows Server Mikrotik SQL Server Networking CCTV Technical Support